- Aap app ke andar se ya email bhejkar account delete karwa sakte hain.
- Sirf data hatana hai, account nahi? My Data → Reset All My Data use karein.
- Delete hone ke baad data wapas nahi aata, isliye pehle zaroorat ho toh apna data download kar lein.
How to delete your account
From inside the app (recommended)
Open SAARTI, go to Help & FAQ and choose “How do I download or delete my data and my account?”. Follow the on-screen steps to confirm. You will need to be signed in.
By email
If you cannot open the app, write to support@saarti.in from the email address registered with your SAARTI account, with the subject “Delete my SAARTI account”. Add your registered name and phone number so we can verify it is you. Please do not send your password, PAN or card numbers.
What gets deleted
- Your account (email and sign-in details) and your profile (name, phone number, date of birth, PAN if you added it).
- All cards, loans, EMIs and payment records you entered in My Data.
- Any credit report you uploaded and the details read from it.
- Loan requests or messages you posted through Local Financer, where we are able to remove them. Anything already received by a lender is in that lender’s hands.
- Reminders and notification settings linked to your account.
What we may keep, and for how long
We may keep a limited record where the law requires or where it is needed to handle security or disputes. This can include basic account identifiers, a log that a deletion request was made, and records we must keep for tax or legal reasons. We keep these only for as long as required and do not use them for anything else. Backup copies are overwritten in the regular backup cycle.
How long it takes
We confirm your request within 48 hours and complete the deletion within 30 days. We will send a confirmation to your registered email once it is done.
Want to remove only some data?
- Edit or delete one card or loan: open My Data and use the pencil or bin icon on that item.
- Clear all your entries but keep the account: My Data → Reset All My Data.
- Remove a credit report or PAN: ask us at support@saarti.in and we will delete it for you.
- Get a copy of your data: use the same Help & FAQ entry above, or email us.
Good to know
Deleting your account is permanent. If you have a paid plan through Google Play, deleting your SAARTI account does not cancel the subscription, so please cancel it in Google Play first. More about how we handle your data is in the Privacy Policy.